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Privacy Policy – CappCroissantMedia.com

Dernière mise à jour : avril 2025

1. Preamble

his Privacy Policy explains how Harmonie Martin (hereinafter referred to as “the Publisher”, “we”, “us”, or “our”) collects, uses, stores, and protects personal data from visitors and users (“you”) of the website CappCroissantMedia.com and its associated services: online shop, newsletter, contact form, podcast, and external platforms (Patreon, Spotify, Amazon, Google Books, etc.).
This policy is written in accordance with Regulation (EU) 2016/679 (GDPR) and the French Data Protection Act No. 78-17 of January 6, 1978 (as amended).

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2. Data Controller

Harmonie Martin – Sole Proprietor
contact@cappcroissantmedia.com

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3. Data Collected

The main categories of data collected are:

  • Order management (shop, print-on-demand): name, surname, postal address, email, phone number, payment details. Legal basis: performance of a contract (T&Cs).

  • Newsletter and updates: name, email. Legal basis: explicit consent.

  • Contact forms / podcast submissions: name, email, message content, optional attachments. Legal basis: legitimate interest (responding to your request).

  • Analytics (cookie-based): truncated IP address, anonymized browsing data. Legal basis: legitimate interest or consent.

  • Patreon payments/subscriptions: Patreon ID, email, transaction history. Legal basis: performance of a contract.

No “sensitive data” (racial origin, political opinions, health, etc.) is collected.

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4. Cookies

The website uses:

  • Technical cookies (site function, cart, language): essential, stored without consent.

  • Analytics cookies (Matomo or anonymized Google Analytics): require consent via the cookie banner.

  • Third-party cookies (Spotify, YouTube, SoundCloud, TikTok, social buttons): only stored after explicit user action (play or click).

You can accept, reject, or configure cookies via the banner shown on your first visit or by clicking “Manage Cookies” in the footer.

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5. Data Recipients

Your data is never sold. It may be shared only with:

  • Printful Inc. (for print-on-demand production and delivery);

  • Secure payment processors (Stripe, PayPal);

  • Third-party platforms you interact with (Patreon, Spotify, Google Books, Amazon);

  • Public authorities if legally required.

When you make a donation or purchase, certain personal data is collected: your name, email address, shipping address, and payment information. This data is necessary to process your order or donation.

Your data is used solely to manage orders, donations, and to comply with our legal obligations. We do not sell or share your data with external third parties, except with service providers necessary for processing your requests (namely PayPal and Printful).

Financial transactions are secured by PayPal for donations and by Printful for purchases. These providers have their own privacy policies, which we encourage you to review:

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6. Data Retention

Personal data is kept for limited and proportionate durations:

  • Customer accounts and order history: 5 years (legal accounting obligations).

  • Newsletter data: until consent is withdrawn.

  • Contact form messages: 3 years after the last communication.

  • Analytics cookies: up to 13 months.

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7. Your Rights

In accordance with the GDPR, you have the right to:

  • Access your data

  • Rectify it

  • Request its deletion (“right to be forgotten”)

  • Object to or restrict processing

  • Request portability of your data

To exercise these rights, email: contact@cappcroissantmedia.com with the subject of your request and a valid ID.

In case of unresolved disputes, you may contact the CNIL (www.cnil.fr).

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8. Security

This site uses HTTPS and technical safeguards (firewalls, regular updates, secure plugins). Payments are processed through PCI-DSS compliant platforms. The Publisher takes all reasonable steps to protect your data.

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9. Transfers Outside the EU

Some providers (Patreon, Printful, Spotify) are based outside the European Union. Data transfers are governed by the European Commission’s Standard Contractual Clauses or other valid legal frameworks.

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10. Policy Updates

This Privacy Policy may be updated to reflect legal or functional changes to the site. The last update date appears at the top of the page.

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11. Contact

For any questions about this policy: contact@cappcroissantmedia.com

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All legal documents are available in the footer of every page, ensuring constant transparency for the user.

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